We want you to be happy with our products!
Within 30 days you can return your purchase from mobiusindia.com in like-new* condition with original packaging. You’re welcome to set up a return HERE
Once we receive your return, it can take 10-12 business days for our warehouse to process your refund. We’ll send a confirmation via email when your return has been refunded to the original payment method.
– Please note that shipping costs are not refunded.
– Gifts can be refunded to the original purchaser only.
– mobiusindia.com is unable process returns of items purchased in-HUB or at another online retailer or stores.
* “like-new” condition is unused and undamaged. We recommend keeping original packaging while you decide about the product.
Returned orders can take up to 21 business days for the funds to credit back to your original payment method. These steps need to be completed:
1) Shipping time to arrive back to our third-party warehouse
2) Processed and inspected for refund approval
3) Sent to finance department to issue refund
4) It can take up to 7 business days for the funds to credit back to your payment method once our finance department processes the refund
Should your refund not be processed within 21 business days, please send us the tracking number for the returned package so that we can investigate further.